Frequently Asked Questions
FAQs
Here we have compiled answers to some of the most common questions we get asked.
If you don’t see the answer to the question you have in mind, please give our friendly staff a call on 02 9555 5500 or alternatively contact us via our enquiry form and we will get back to you promptly.
Service More 24 is a privately-owned Australian family business with over 10 years’ experience in the plumbing and electrical industries. We specialise in servicing the Gladesville, Ryde, Balmain and surrounding suburbs.
We operate 24/7 and our team of plumbers are on standby. Emergencies receive priority treatment over standard plumbing issues. A licensed plumber can be onsite at your home or business within the hour.
Here are Service More 24 we accept Mastercard, Visa, Eftpos, cash, company cheque and also direct deposit as our payment methods.
Generally no, there are plenty of things that can be done first before needing to resort to buying a new tap. In summary it depends on the age and condition of the tap however most can actually be fixed by pulling the tap apart and cleaning it out.
If your toilet cistern is made of vitreous china then generally all parts within it are actually replaceable. If you have a plastic cistern, generally it can be more cost effective to replace it depending on age/condition. We would only recommend buying a new unit as a last resort if it is more cost effective to do so.
Yes, within Australia, all new toilets must be Water Efficiency Labelling and Standards (WELS) compliant. If you would like to know more about Water Ratings you can view the official Australian Government Water Ratings website.
Look, there is a good chance that the ring could be trapped under the sink so long as you haven’t sent a heap of water down the pipe after dropping the ring down it. We would look to pull apart your piping to try and locate the ring.
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What our customers are saying…
I just want to take a moment to thank the team at Service More 24. They saved me a heap, were honest and reliable and got work done right A+++.
Great work, reliable, honest and always calls back. A very reliable plumber which is hard to come by these days. Thank you Service More 24!
Quality and service was excellent. As I am ocd about my cleanliness, I experienced no anxiety after all four walls had to be jacked off as the gentlemen were so clean!
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